Designing Technology to Empower Business
- Communicate with customers at key trigger points
- Personalised, real-time messaging at scale
- Automated, scalable social decisioning capability
- Generate revenue and reduce costs
- Enhance customer experience and branding
Trusted by businesses worldwide:
TIC is a web based innovative technology company dedicated to providing high quality and user-friendly communication applications.
We can transform the way you communicate to your customers online by offering bespoke automated software specifically tailored to meet your business requirements.
The key benefits we bring to businesses are:
Personalised, real-time messaging
Reduced operational costs
Operational & commercial messaging
Enhanced customer experience
We are always looking for new & exciting projects.
To find out the benefits TIC could bring to your business, please get in touch.
Introducing Our Flagship Product: AirChat
Our global IATA award winning product is AirChat (ex-BizTweet). A new innovative social decisioning software application using social and messaging channels Messenger to communicate in real-time to your customers.
AirChat is currently in operation at major airports around the world, who are all reporting great results.
It’s scalable, totally automated and increases customer satisfaction and loyalty while generating new revenue opportunities.
“We’re pleased to be able to offer our 43 million passengers a year relevant, personalised flight information throughout their journey via the BizTweet platform. This expanded service means travellers now have access to the latest flight updates in the palm of their hand through their social media channel of choice.
BizTweet’s technology now includes Facebook chat functionality incorporating website links, automated updates and assistance buttons. This means that passengers using the automated service at Sydney Airport will receive relevant, real-time communications direct to their device.”Kerrie Mather