by Paul Brugger | Aug 18, 2026 | Blog
Keflavík Airport has introduced AirChat’s AI-powered WhatsApp solution to deliver hyper-personalised passenger communications and drive non-aeronautical revenue. Complementing its existing Messenger service, the new channel uses real-time flight data and passenger...
by Paul Brugger | Feb 6, 2026 | Blog
Dubai recently played host to a standout Aero Padel Network event, bringing together sport, community, and innovation in one of the world’s most dynamic cities. Behind the scenes, our technology played a key role in delivering a seamless, engaging experience for both...
by Paul Brugger | Oct 25, 2022 | Blog
The airport’s vision is ‘To deliver an airport experience that exceeds our customers’ expectations and digital is at the forefront of making that happen’. Although Belfast City Airport has been named the UK and Ireland’s Most Convenient Airport, the challenge was to...
by Paul Brugger | Apr 26, 2021 | In the Press
“At Belfast City Airport, we pride ourselves on offering choice and convenience to our passengers, and both customer care and customer experience are the catalyst behind everything that we do,” says Brian Roche, Director of Information Technology, Belfast City...
by Paul Brugger | Feb 25, 2021 | Blog
DenChat, part of the MedChat suite of products, launches at Dental Options – one of Ireland’s leading practices in Dental Treatments. The service provides the patient with real-time appointment notifications, automation of the patient flow, virtual waiting...
