Enhancing the passenger experience at George Best Belfast City Airport with real-time flight information updates within apps like WhatsApp, Twitter and Facebook Messenger.
The airport’s vision is ‘To deliver an airport experience that exceeds our customers’ expectations and digital is at the forefront of making that happen’. Although Belfast City Airport has been named the UK and Ireland’s Most Convenient Airport, the challenge was to...
The Best Dentist Appointment Reminder Software
With so many dentist appointment reminder software to choose from, it can be overwhelming comparing like for like and deciding which software to opt for with regards to being the best fit for your practice, as well as choosing a software that’ll give you the most...
Automate your Dental Practises’ Patient Check – In: Fast and Contactless
Having your patients check into their dental appointment over the reception counter or through the new social distancing process of phoning up to notify the practise of their arrival prior can be a tedious, administrative-heavy and meticulous process. With...
Using Dental Software to Cut Costs at your Practise
Finding ways to cut operational costs when running a dental practise can be a difficult task – especially when everything seems to be essential expense as opposed to a luxury to have. However, a commonly overlooked cost that not many people consider are SMS...
How to reduce non-attendance rates at your dental practise
There’s nothing more disheartening than when a patient doesn’t show up for their appointment – and more frustrating than that is when you aren’t notified in advance of their non-attendance to allow you to fill the slot back up with another appointment of a waiting...
AirChat to improve the airport experience for passengers at Belfast City Airport by persona based messages and notifications
“At Belfast City Airport, we pride ourselves on offering choice and convenience to our passengers, and both customer care and customer experience are the catalyst behind everything that we do,” says Brian Roche, Director of Information Technology, Belfast City...
Are Waiting Rooms at the Dentist a Thing of the Past Post-Covid
With the ongoing Coronavirus pandemic, it’s not surprising that a large number of businesses have made permanent drastic changes to survive the turmoil and adapt to the “normal”. From virtual meetings, remote working full-time to completely digitising services that...
Reduce Phone Traffic At Your Dental Practise in 2021
Now with necessary social distancing measures put in place for healthcare providers including dental practises, the check-in process for patients arriving for their appointments for many may have changed from the previous self-check-in process using on-site kiosks to...
DenChat launches at Dental Options
DenChat, part of the MedChat suite of products, launches at Dental Options - one of Ireland’s leading practices in Dental Treatments. The service provides the patient with real-time appointment notifications, automation of the patient flow, virtual waiting rooms,...
TIC’s AirChat is repurposed for the medical sector
We are delighted to announce that TIC is named as HIHI Health Innovation Winner 2020. In a similar way to how we are enhanced the passenger experience in airports (with AirChat) we believe we can bring similar benefits to the patient within a clinical environment. At...
New Twitter Flight Information Service Lands at Birmingham Airport
Keen Twitter users travelling to and from Birmingham Airport can now receive real time flight updates to their account thanks to a new service called ‘FlightSmart’, launched today (Monday 25th) . Using the @FlyBHX handle, the new free service allows Tweeters to...
New Twitter Flight Information Service To Launch for Birmingham Airport Passengers
Birmingham Airport is to launch a new flight update service for departure passenger Twitter users from this summer. Working with Cork based technology company, TIC, the new information service, known as BizTweet, allows passengers to receive real-time updates via...
