The TIC Blog | TIC: Social and Messaging AL/NLP Technology

Dubai Airports deploy BizTweet to enhance the passenger experience and engagement

by Paul Brugger | Feb 11, 2015

Corporations like airlines and airports have a variety of methods to communicate with customers, one of the fast growing channels is Twitter. Currently, corporations manually craft replies to customers or simply ignore their customer. There is no scalable solution...

Tech start-up of the week: BizTweet

by Paul Brugger | Jan 6, 2015

Our tech start-up of the week and the first one to watch for 2015 is BizTweet, a company that helps businesses communicate with customers in real-time via Twitter. BizTweet is a social decision software that currently uses Twitter to increase a corporation’s ability...

BizTweet featured in Passenger Terminal World

by Paul Brugger | Dec 15, 2014

Getting engaged... Building a social media following, developing appropriate content and engaging with followers all takes work and expertise. While some airports have dedicated initiatives to build on these platforms, others might find the task overwhelming. Paul...

BizTweet in the Cork Evening Echo

by Paul Brugger | Oct 31, 2014

Cork-developed BizTweet showcased on world stage in San Diego

by Paul Brugger | Oct 29, 2014

Paul Brugger Founder and CEO of TIC, the company behind BizTweet, collected the IATA Passenger Innovation award during the IATA World Passenger Symposium 2014 in San Diego. Fully story:...

BizTweet wins Passenger Innovation award at IATA World Passenger Symposium 2014

by Paul Brugger | Oct 26, 2014

The IATA World Passenger Symposium 2014 took place in San Diego from the 15th to the 17th Oct. The event is billed as the premier “must attend” event in the aviation industry. One of the many event highlights is the Passenger Innovation Awards. There were 76...

Do passengers value BizTweet/FlightStatus?

by Paul Brugger | Mar 19, 2014

BBC Click name @FlightStatus as Best Software Application 2013

by Paul Brugger | Jan 4, 2014

BBC Click featured the BizTweet demo Twitter account @FlightStatus on 27th July 2013. On the 4th January 2014 @FlightStatus was first in the round-up of best apps/websites for 2013.