by Paul Brugger | May 17, 2016 | Blog
In June 2016 Paul Brugger has been invited to present at the Airport 20/20 User Group as a precursor to The British-Irish Airports EXPO. The topic being: Innovative Partnerships, Introducing BizTweet and Airport 20/20 Case Study: London City Airport @LCYFlightInfo For...
by Paul Brugger | Mar 18, 2016 | Blog
TIC, an Irish start-up that helps corporations simultaneously automate and personalise their social engagement and customer communication, has recently announced a contract with Melbourne Airport. The BizTweet software solves the time-consuming problem for airports...
by Paul Brugger | Oct 30, 2015 | Blog
Airports provide operational flight information through a number of different methods. The most obvious source is the traditional Flight Information Display System (FIDS), but legacy platforms like SMS and email, and now in the digital age, airport apps and social...
by Paul Brugger | Sep 18, 2015 | Blog
Each month an airport industry report (www.twittairport.com) releases analysis about the known airports accounts (757 accounts). The accounts cover a lot of reach to more than 4.6 million followers, 735 thousand friends and 72 thousand tweets every month. Out of 757...
by Paul Brugger | Sep 18, 2015 | Blog
London City Airport implemented BizTweet on the 19th July 2015. Since that date, in less than twelve weeks, they have sent over 10,000 tweets. The volume itself isn’t too important, it’s about the technology behind the account and the additional customer...
by Paul Brugger | Feb 11, 2015 | Blog
Corporations like airlines and airports have a variety of methods to communicate with customers, one of the fast growing channels is Twitter. Currently, corporations manually craft replies to customers or simply ignore their customer. There is no scalable solution...
