BizTweet has been a great success for both Melbourne Airport and our passengers. The ability to deliver accurate and timely information in a relevant manner helps us ease the passenger’s journey, something core to our customer service delivery. The simplicity of interaction for the passengers, and the low maintenance requirement from us, make BizTweet of high benefit to our digital mix.
- Enhancing the passenger experience at George Best Belfast City Airport with real-time flight information updates within apps like WhatsApp, Twitter and Facebook Messenger.
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