There’s nothing more disheartening than when a patient doesn’t show up for their appointment – and more frustrating than that is when you aren’t notified in advance of their non-attendance to allow you to fill the slot back up with another appointment of a waiting...
Top airports by degree of interaction
Each month an airport industry report (www.twittairport.com) releases analysis about the known airports accounts (757 accounts). The accounts cover a lot of reach to more than 4.6 million followers, 735 thousand friends and 72 thousand tweets every month. Out of 757...
10,000 tweets in less than 12 weeks
London City Airport implemented BizTweet on the 19th July 2015. Since that date, in less than twelve weeks, they have sent over 10,000 tweets. The volume itself isn’t too important, it’s about the technology behind the account and the additional customer...
Dubai Airports deploy BizTweet to enhance the passenger experience and engagement
Corporations like airlines and airports have a variety of methods to communicate with customers, one of the fast growing channels is Twitter. Currently, corporations manually craft replies to customers or simply ignore their customer. There is no scalable solution...BizTweet wins Passenger Innovation award at IATA World Passenger Symposium 2014
The IATA World Passenger Symposium 2014 took place in San Diego from the 15th to the 17th Oct. The event is billed as the premier “must attend” event in the aviation industry. One of the many event highlights is the Passenger Innovation Awards. There were 76...
