by Paul Brugger | Feb 11, 2015 | Blog
Corporations like airlines and airports have a variety of methods to communicate with customers, one of the fast growing channels is Twitter. Currently, corporations manually craft replies to customers or simply ignore their customer. There is no scalable solution...
by Paul Brugger | Jan 6, 2015 | In the Press
Our tech start-up of the week and the first one to watch for 2015 is BizTweet, a company that helps businesses communicate with customers in real-time via Twitter. BizTweet is a social decision software that currently uses Twitter to increase a corporation’s ability...
by Paul Brugger | Dec 15, 2014 | In the Press
Getting engaged… Building a social media following, developing appropriate content and engaging with followers all takes work and expertise. While some airports have dedicated initiatives to build on these platforms, others might find the task overwhelming. Paul...
by Paul Brugger | Oct 29, 2014 | In the Press
Paul Brugger Founder and CEO of TIC, the company behind BizTweet, collected the IATA Passenger Innovation award during the IATA World Passenger Symposium 2014 in San Diego. Fully story:...