by Paul Brugger | Oct 25, 2022 | Blog
The airport’s vision is ‘To deliver an airport experience that exceeds our customers’ expectations and digital is at the forefront of making that happen’. Although Belfast City Airport has been named the UK and Ireland’s Most Convenient Airport, the challenge was to...
by Paul Brugger | Apr 26, 2021 | In the Press
“At Belfast City Airport, we pride ourselves on offering choice and convenience to our passengers, and both customer care and customer experience are the catalyst behind everything that we do,” says Brian Roche, Director of Information Technology, Belfast City...
by Paul Brugger | Feb 25, 2021 | Blog
DenChat, part of the MedChat suite of products, launches at Dental Options – one of Ireland’s leading practices in Dental Treatments. The service provides the patient with real-time appointment notifications, automation of the patient flow, virtual waiting...
by Paul Brugger | Feb 25, 2021 | Blog
We are delighted to announce that TIC is named as HIHI Health Innovation Winner 2020. In a similar way to how we are enhanced the passenger experience in airports (with AirChat) we believe we can bring similar benefits to the patient within a clinical environment. At...
by Paul Brugger | Sep 25, 2017 | Blog
Keen Twitter users travelling to and from Birmingham Airport can now receive real time flight updates to their account thanks to a new service called ‘FlightSmart’, launched today (Monday 25th) . Using the @FlyBHX handle, the new free service allows Tweeters to...
