by Paul Brugger | Nov 27, 2017
At Bradley International Airport not only do we strive to provide excellent customer service, we also strive to keep up with technology and the changing needs of our passengers. This service is an innovative tool that many of our passengers will benefit from and find...
by Paul Brugger | Nov 27, 2017
With passengers wanting to have information delivered directly to their mobile devices via the channels they relate to is essential as we define and transform our digital strategy so signing up to the BizTweet system was literally a no brainer for Birmingham Airport....
by Paul Brugger | Nov 10, 2017
Since launching live push-notification flight information via Twitter and in partnership with BizTweet we have improved the journey experience for thousands of travellers. We know from research that the reliability and accessibility of flight information is a high...
by Paul Brugger | Nov 10, 2017
BizTweet has been a great success for both Melbourne Airport and our passengers. The ability to deliver accurate and timely information in a relevant manner helps us ease the passenger’s journey, something core to our customer service delivery. The simplicity of...
by Paul Brugger | Nov 10, 2017
Given that we manage the world’s largest international airport, Dubai Airports is always looking for leading edge innovation that can add value to our passengers and BizTweet is a great example of exactly that. Today’s connected traveller values brands...
